How to update the firmware on a Trolex AirXD

Modified on Mon, 4 Mar at 11:43 AM

1. Introduction

To perform a firmware update, the instrument requires a connection to an external USB drive, formatted to the FAT32 file system, which has been loaded with the latest firmware release.

Connection to the USB drive is made via the USB interface port located on the underside side of the AirXD as shown in the figure below (remove the IP-rated cover cap to access the USB interface).

Firmware updates should only take place on notification and release from Trolex or an approved distribution partner.

Note: Updating the firmware will result in loss of data download. Ensure that all data is downloaded from the unit before an update is undertaken.

2. Preparation

The following steps should be taken prior to updating the instrument:

Format a memory stick to FAT32 file system.
Copy the firmware files provided by Trolex or an approved distributor onto the formatted memory stick. The controller files have the format “P5628.704_xx_cont.hex” and the memory module files have the format “P5628.705_xx_mm.hex” (where “xx” is the firmware revision).
Insert the USB drive into the AIR XD USB interface connector, the display background will turn green on successful paring with the device.

3. Updating the Firmware
To update the firmware goto Settings -> System -> Firmware Update -> Controller as shown below:

Note: Once the firmware has been downloaded onto the device, the unit will restart and perform the update. During this time the screen will go blank for up to 60 seconds. Do not remove power during this time.

4. Updating the Memory Module

To update the firmware goto Settings -> System -> Firmware Update -> Memory Module.

Note: The memory module firmware update should take no longer than 60 seconds. If the update is a success, a confirmation screen is shown and the user is presented with a “Confirm unit restart” message.

5. Post Firmware Update Step

After the firmware update, ensure that the Wipe data function has been performed before resuming normal operation.