Cannot discover or connect to an XD1+ device in BreatheMOBILE

Modified on Mon, 12 Feb at 3:46 PM

If you are having trouble discovering or connecting to an XD1+ in BreatheMOBILE, please try the following solutions:


1. Please make sure your mobile device has Bluetooth switched on.

2. If you are using an Android device, please make sure the app has access to use the devices Location as shown below:

3. If you are on an Apple device, please make sure the app is allowed to use Bluetooth as shown below:


Note: If this does not solve your problem please contact our support team or raise a ticket with us.

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